Please note that your remote control must be identical to the one pictured. We support both 2- and 3-button models. If you are unsure, please send us a photo of your Mercedes remote control using the contact form: click here
Please note that this service does not support this model before 2000/2001 (see below).

This service includes:
- Repairing the printed circuit board, replacing missing or faulty microswitch pushbuttons
- Replacing and installing a new remote control unit
- Replacement with a long-life lithium battery
- HF Test
WARNING: This service does not support the following problems:
- The vehicle does not start
- the key does not turn in the ignition switch (neiman)
FOR STARTUP PROBLEMS PLEASE CLICK HERE
Note: It will not be necessary to program or learn the remote control at the garage or dealership after the repair. The transmitter/transponder learning is retained.
The procedure to follow:
1) Purchase of the repair service for your key
2) Send us your remote control by registered mail for tracking purposes, along with the invoice that will be emailed to you after you place your order. *** Send everything in a padded or reinforced envelope. ***
Shipping address:
ACS
39 rue du Pont de l'Arche
62600 Berck
France
3) We will return the remote control to you by registered mail with R2 insurance within 48 hours.
In the event that your remote control cannot be repaired, we will refund the full amount excluding shipping costs.
Repair time 48 hours, this service is guaranteed for 6 months parts and labor.
For more information, please read Article 14-2: "Repair Guarantee" in our general terms and conditions of sale.
(LINK)