****** Important: If your remote control has been opened, please send us photos of both sides of the electronic circuit board before purchasing the service. Due to improper opening of the casing (for example, with a box cutter), many transmitters are shipped with damaged components. Thank you for respecting this instruction. ******
If you experience a starting problem, please mention it on the invoice or on a separate sheet of paper when sending the key.
This service includes:
- Repair of the printed circuit board, replacement of missing or faulty micro switch pushbuttons, starting problem (the vehicle does not start and indicates electronic anti-theft malfunction).
- Replacement and installation of the remote control unit (new)
- Replacement with a new rechargeable battery if yours is defective.
- HF Test
- Size of a new blank (key blade)
Note: It may be necessary to synchronize the remote control after the repair (manual procedure provided after the repair).
The procedure to follow:
1) Purchase of the repair service for your key
2) Send us your remote control by registered mail for tracking purposes, along with the invoice that will be emailed to you after you place your order. *** Send everything in a padded or reinforced envelope. ***
Shipping address:
ACS
39 rue du Pont de l'Arche
62600 Berck
France
3) We will return the remote control to your home by registered mail with R2 insurance within 48 hours.
In the event that your remote control cannot be repaired, we will refund the full amount excluding shipping costs.
Repair time 48 hours, this service is guaranteed for 6 months parts and labor.
For more information, please read Article 14-2: "Repair Guarantee" in our general terms and conditions of sale.
(LINK)