This service includes:
- Repairing the printed circuit board, replacing missing or faulty microswitch pushbuttons
- Replacing and installing the remote control unit
- Replacement with a long-life lithium battery
- HF Test
Note:
After the repair, in 2 out of 10 cases it may be necessary to reprogram the key at Mercedes or in a garage because it will have lost its programming after a long period of non-use on the vehicle.
In the following case, it will not be necessary to send us the key:
- If the turn signals flash after pressing the button on your remote, you need to reprogram the key to the SAM at a Mercedes dealership.
The procedure to follow:
1) Purchase of the repair service for your key
2) Send us your remote control by registered mail for tracking purposes, along with the invoice that will be emailed to you after you place your order. *** Send everything in a padded or reinforced envelope. ***
Shipping address:
ACS
39 rue du Pont de l'Arche
62600 Berck
France
3) We will return the remote control to you by registered mail with R2 insurance within 48 hours.
In the event that your remote control cannot be repaired, we will refund the full amount excluding shipping costs.
Repair time 48 hours, this service is guaranteed for 6 months parts and labor.
For more information, please read Article 14-2: "Repair Guarantee" in our general terms and conditions of sale.
(LINK)